hot jili's Privacy Policy
This document clearly describes how your personal information is collected, where it is stored, and how it is kept secure.
Introduction and Applicability
Last updated: January 2025 — This policy may be revised at any time. Continuing to use the site after changes take effect means you have agreed to the updated policy.
hot jili is an online casino and betting platform operating for users in Bangladesh. This privacy policy explains what information hot jili (https://hot-jili.cam) collects from users of its services, what that information is used for, and what measures are taken to ensure its security.
This policy applies to the hot jili website, mobile application, and all related services. Please read this document carefully before using the site. hot jili's Terms and Conditions also apply alongside this privacy policy as a complement to it.
hot jili only allows persons aged 21 or older (21+) to register and use its services. Personal information of minors is never knowingly collected.
What Information We Collect
hot jili collects only the information needed to provide services, manage accounts, and ensure platform security. The information we collect falls into three main categories:
Identity Information
- Full name
- Date of birth
- Email address
- Mobile number
- National ID card or passport details (when verification is required)
Financial Information
- bKash, Nagad, or Rocket number
- Bank account details (for withdrawal processing)
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address
- Device type and operating system
- Browser version
- Cookie and session data
- Site activity logs
Purpose of Data Use
3.1 Account and Service Management
Identity information is used to complete registration, verify login, and maintain account security. Financial information is required to process deposits and withdrawals. The minimum deposit at hot jili is ৳300 and the minimum withdrawal is ৳800 — accurate information is essential to complete these transactions correctly.
3.2 Fraud Prevention and Security
Technical information and transaction records are analysed to detect multiple accounts, unauthorised access, or suspicious financial activity. Protecting your account is the primary goal of this process.
3.3 Customer Support
hot jili provides 24/7 support via live chat and email in both Bengali and English. Support representatives may view account-related information to resolve your issue — strictly within the scope of resolving that issue.
3.4 Service Improvement
Anonymous or aggregated statistics are used to improve the overall user experience and review platform performance. This analysis does not identify any specific individual.
Sharing Information with Third Parties
hot jili never sells your personal information to third parties. However, limited information may be shared in specific situations necessary for providing services:
4.1 Payment Processors
The necessary information is exchanged with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, and bank transfer. These institutions are governed by their own privacy policies.
4.2 Technology and Service Partners
Game software providers — such as JILI, PG Soft, Pragmatic Play, Evolution, Spribe, and others — receive limited session data required to operate games on the platform. This information is used solely to run games properly.
4.3 Legal Obligations
If disclosure of information is required by court order, government directive, or legal process, hot jili may provide the necessary information within the limits of the law. In such cases, every effort is made to notify the user as far as possible.
Outside the reasons listed above, no identity or financial information is disclosed to any third party without your explicit consent.
Cookie and Tracking Technology
hot jili uses cookies and similar technologies to improve the user experience and keep the site running smoothly.
5.1 Essential Cookies
These cookies are necessary to maintain login sessions, store security tokens, and remember language preferences. The site will not function properly without them and they cannot be disabled.
5.2 Analytics Cookies
Anonymous statistics are collected to understand which parts of the site users visit most. This information cannot be used to identify any specific individual.
Most browsers offer the option to disable cookies. However, disabling essential cookies may disrupt certain login and payment-related services.
Data Storage and Security Measures
hot jili follows industry-standard technical measures to keep user data secure. All data is transferred via SSL (Secure Socket Layer) encryption and stored in encrypted databases.
6.1 Security Practices
- SSL/TLS encryption is mandatory on all connections
- Passwords are stored in hashed form — never in plain readable format
- Automatic alerts for suspicious activity
- Firewall and access controls on server infrastructure
- Regular security audits and vulnerability testing
6.2 Data Retention Period
Data for active accounts is retained for as long as the account remains open. Financial transaction records are kept for a defined period after account closure in accordance with legal requirements. Once that period has passed, data is securely deleted or anonymised.
Although hot jili takes the highest security measures, it is not possible to guarantee 100% security on the internet. Users are therefore asked to use strong passwords and not share OTP codes with anyone.
Your Data Rights
hot jili believes that users have the right to maintain reasonable control over their own information. The following rights apply to you:
Right to Access
You can contact the hot jili support team at any time to request a copy of your stored personal information.
Right to Correction
If any of your information is incorrect, submit a correction request. The correct information will be updated after verification.
Right to Deletion
If you request account closure, information beyond legal obligations will be deleted within the set timeframe. Financial transaction records must be retained in accordance with government regulations.
Right to Object to Data Processing
If you object to your information being used for a particular purpose, inform the support team. Your request will be considered where there is no legal obligation to retain the data.
To exercise these rights, contact the hot jili customer support team via live chat or email. All requests are processed as quickly as possible.
Protection of Minors' Data
All hot jili services are for persons aged 21 or older (21+) only. Age is verified during registration and if evidence of a user being underage is found, the account is closed immediately.
If a parent suspects that their child has opened an account on this site, please contact our support team immediately. We are committed to responsible gaming — visit our Responsible Gaming page for more details.
Policy Changes and Updates
hot jili reserves the right to revise this privacy policy at any time. For significant changes, users will be notified by email or through a notice on the site. Continuing to use the site after changes take effect means you have agreed to the updated policy.
To learn more about who we are, our service approach, and how we operate overall, read our About Us page. It provides a detailed account of hot jili's goals and values.
If you have any questions about this policy, contact our 24/7 customer support team via live chat or email. Contact address: [email protected]
Contact Information
For any questions, complaints, or requests to exercise your rights regarding the privacy policy, contact the hot jili support team:
Visit our FAQ page for answers to common questions — it covers accounts, payments, bonuses, and much more in detail.